Frequently Asked Questions
1. What is the Nitegigs Rewards Card?
The Nitegigs Rewards Card is an electronic Rewards Card accepted at participating businesses in the Synergy Rewards Network.
2. How Does the Synergy Card Work?
Nitegigs Cardholders earn 1 point for every $1.00 they spend. Points automatically converted to rewards when certain point thresholds have
been reached.
3. How do I use my Nitegigs Card?
Simply give your Nitegigs Card AND your form of payment to the cashier. The cashier will swipe your Nitegigs Card and you will earn points. If
you have a reward, it will be displayed at the bottom of the sales receipt.
4. What is a Reward Credit ?
A Reward Credit is a Store Credit which is automatically added onto your Nitegigs Card when you reach certain point thresholds.
For example: If you spend $100.00 at the Gaslamp Tavern in San Diego, you will receive a $20.00 store credit on your card. The next
time you visit the Gaslamp Tavern, you can spend your $20.00 just like cash
Please Note: Each business offers a different reward. Please check the participating business section.
5. How Do I use my Reward Credit?
Simply give the cashier your Nitegigs Card. They will swipe it through the Nitegigs terminal and the receipt will display your reward.
For example: If you spend $50.00 at the Gaslamp Tavern in San Diego, and your Synergy Card has a $20.00 Reward Credit, the receipt
will print customer pays $30.00 .
6. Do I have to inform the cashier that I have a Reward Credit?
If you know you are using your reward credit , we recommend that you inform the cashier that there is money on your Nitegigs Card. The
cashier will swipe your Nitegigs Card FIRST, they will look to see the reward and then they will charge your credit card the discounted amount.
7. Can I spend my reward at ANY participating business?
No! If you receive a reward at Merchant A, you can only redeem your reward at Merchant A.
8. Do I earn Points when I redeem rewards?
Yes! You always earn points on the Net Amount of the sale.
9. How do I track my points and rewards?
Make sure you REGISTER your Nitegigs Card online at www.Nitegigs.com. Once your card is registered you can log into your account and
view your transactions, points, and rewards.
In addition, you have the option of receiving a "thank you" e-mail receipt when you use your Nitegigs Card. This e-mail receipt displays your
points, total points and available rewards at ALL participating businesses.
10. Can I have a "Joint Nitegigs Card Account"
Yes! We can order you two Nitegigs Cards with the same account number. There is a $5.00 fee for additional Nitegigs Cards.
11. If I loose my Nitegigs Card, do I loose my rewards?
If you lost or misplaced your Nitegigs Card call: 858-569-8842 and we will cancel your Nitegigs Card and order you another one. If you have
registered your Nitegigs Card online, we can transfer your points and rewards to the new Nitegigs Card. There is a $5.00 replacement fee for
Nitegigs Cards.
12. What is a welcome credit?
Participating Businesses have pre-loaded cash on your Nitegigs Card. For Example: The Gaslamp Tavern has pre-loaded a $5.00 Credit on
your card. You can use this $5.00 credit the first time you spend money at the Gaslamp with your Nitegigs Card.
|